Contact Us

Contact the team at Anglo Pacific, the UK’s largest shipping company. With a 40 year history and handling around 20,000 shipments each year, our friendly experts are on hand to answer any query.

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Contact the Team at Anglo Pacific World Movers

London Office

Anglo House, Drury Way,
London, NW10 0HZ
Office hours:
8:30am to 6:00pm Monday to Friday
Tel: 020 8965 1234020 8965 1234

Manchester Office

Unit 5, The Furrows,
Trafford Park, Manchester, M32 0SZ
Office hours:
8:30am to 6:00pm Monday to Friday
Tel: 0161 653 44550161 653 4455

Glasgow Office

Hornal Road, Bothwell Park Industrial Estate,
Uddingston, Glasgow, G71 7EE
Office hours:
8:30am to 6:00pm Monday to Friday
Tel: 0141 764 10100141 764 1010

Removal & Shipping Services

Monday to Friday: 8:30am to 6:00pm

Anglo Pacific International Ltd

Anglo House, Drury Way, London NW10 0JN

Registered in England & Wales No.1342357
Vat Number GB 527 7520 37

Calls may be recorded for training and quality purposes.

Do you have a concern about the service received from Anglo Pacific?

For 100 years the British Association of Removers (BAR) has been the recognized voice of the professional moving and storage industry in the United Kingdom. As a BAR member we fully support and comply with the CTSI Approved Consumer Code of Practice Scheme which can be found in full here.

If you have experienced issues or have concerns with any aspect of the service offered we ask that you in the first instance make contact with your appointed Anglo Pacific International Move Co-ordinator or Manager to provide full details in order to resolve. A listing of the specific departments can be found here. We will acknowledge your complaint within 3 working days and then endeavour to resolve the matter within 8 weeks from the date of receipt of the complaint. If you wish to escalate your complaint during this time you may do so by contacting [email protected] where it will be assigned to a Senior Manager.

In the event we are unable to reach an agreement with you having gone through the process detailed above, we will send you a final view point letter. Our letter will set out our findings and the reason for our decision regarding your complaint. If appropriate, it will also include our proposed solution and/or settlement offer.

For more information about our customer complaints process please click here.

In the event of a dispute relating to the provision of services, which cannot be resolved, we adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently provided by;

The Property Ombudsman
The Furniture & Home Improvement Ombudsman
Premier House
1-5 Argyle Way

Tel: 0333 241 3209

International Removals
Call us on 0800 783 4418 or email us [email protected]

Baggage Shipping
Call us on 0800 783 5322 or email us [email protected]

Car Shipping
Call us on 0800 783 4418 or email us [email protected]

Trade Shipping
Call us on 0800 085 4105 or email us [email protected]

Call us on 0800 389 5743 or email us [email protected]

Customer Services
Call us on 0800 633 5445 or email us [email protected]

Call us on 0800 633 5445 or email us [email protected]